Exercises provide an engaging, safe learning environment, which enables individuals and teams to develop real capability, in order that the organisation can achieve an appropriate level of crisis readiness.


The purpose of exercising is not only to develop teams, but also to get assurance. As such, exercises are a good start point for organisations wishing to understand their current capability.

Project teams often use our table top exercises to scan the horizon for emerging issues, understand the attributes of a risk issue, or develop contingency plans for a scenario.

For some clients, we manage an ongoing programme of exercises, whereby all personnel refresh performance at regular intervals. This approach ensures genuine capability is maintained.

Our solutions range from simple table-top exercises to complex simulation exercises. For all of these, we develop and deliver realistic, relevant crisis scenarios. Scenarios are delivered by skilled facilitators, who coach participants and evaluate performance.

Our exercises are cost-effective and scalable; often the best return on investment can be achieved from a simple table top exercise. As maturity develops, we can provide the complexity and scope of exercises to match.

We have two open training courses, crisis leadership in industry and stakeholder management in a crisis, which can be attended either at our offices in Oxfordshire or held at your site.


 

 

 

Crisis management testing and exercising 


 
 

Table top exercises

 

Simulated incidents

 
 

Table top exercises are simple; they put crisis management teams into a lowpressure environment where they can learn at an appropriate pace. These exercises normally last for one-three hours. Table top exercises are intended to introduce new or inexperienced teams to crisis management, but they can also be used as part of refresher training, or to work through specific scenarios.

We work with clients to achieve seamless notification into and across their organisations. Our responders have significant experience in emergency response and provide support to the UK emergency services on a daily basis.

 

 

Simulated incidents are more complex than table top exercises, with added time pressure and usually featuring role players and media injects. Simulated incidents can develop greater confidence and experience in teams who have already undergone some training and table top exercises. Depending on the maturity of the team and the training needs, simulated incidents may be scaled up to involve simultaneous testing across multiple layers of an organisation, and may involve external stakeholders. These more complex exercises may run over a day or more.

 

 
  Simulated incidents  
         
     Exercise facilitation & evaluation  
 

We can add value to exercises by expertly coaching participants, in order to maximise the impact of learning opportunities.

We evaluate performance using our assurance model, which maps maturity and is based on the requirements of relevant standards, including the standard for Crisis Management (BS11200, 2014), the Business Continuity standard (BS / ISO 22301, 2012), and the Resilience standard (BS 65000, 2014). It enables clients to map capability in terms of planning, structure, process, personnel, training, facilities and systems. It provides an opportunity to identify gaps in capability against specific criteria and plan to address gaps in capability, with prioritised actions and timelines. Exercise facilitation and evaluation also helps clients make a business case for change, with the benefit of authoritative 3rd party input.  

 

 

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Questions about Chemedox SDS management software

Would you like more information about crisis exercising or testing?

Email: ncec@ricardo-aea.com or Tel: +44 (0) 1235 753654