CERS

A dedicated 24-hour emergency response advice and information service

The Chemical Emergency Response Service (CERS) is open to companies who may have to respond to a chemical
emergency without sufficient substance information, expertise or resources to handle it effectively.

Benefits of CERS

CERS provides a special telephone number offering access to a highly trained Emergency Responder who is able
to:

• Rapidly identify the hazards and risks associated with chemical substances to minimise the impact of an incident
• Offer practical advice on dealing with spillages, fires, etc. to enable responders to act swiftly
• Identify companies able to provide practical assistance - ensuring the incident is quickly rendered safe
• Locate details of manufacturers and other sources of specialist advice

The Emergency Responders who answer calls made to CERS are the same as those who provide support to the
UK’s Emergency Services. You are assured of reaching someone who fully understands your needs in an
emergency.

Please contact us for more information