Emergency Response

FAQs on the NRCC service

On 1 December 2013, NCEC in partnership with China’s National Registration Centre for Chemicals (NRCC), launched a joint chemical emergency response service in China.

Until now, chemical companies operating in China have been required either to implement their own 24 hour expert advice line on a fixed domestic Chinese phone line, or to appoint an accredited agent such as NRCC-SAWS to provide this service on their behalf. The historic partnership between NCEC and NRCC now allows multinational chemical companies to access a professionally managed, expert monitored 24/7 emergency telephone number service operated by Ricardo-AEA’s NCEC. 

 

Please see our summary FAQ document for details of NCEC’s agreement with NRCC.
A full version of the NCEC and NRCC partnership agreement terms is available on request. Please contact us for the complete document.
The agreement facilitates collaboration to provide a unique and truly global telephone emergency response service. (See related news article)

Please see our summary FAQ document for details of NCEC’s agreement with NRCC.

A full version of the NCEC and NRCC partnership agreement terms is available on request. Please contact us for the complete document.

The agreement facilitates collaboration to provide a unique and truly global telephone emergency response service. (See related news article)