Hazmat 1st Response

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Hazmat 1st Response is designed to ensure effective communication happens between the 'experts' (those providing the technical information on the substance) and those dealing with the incident, the emergency services.

Hazmat 1st Response is designed to ensure effective communication happens.
MAIN CONTENT:
Hazmat 1st Response has been exclusively developed by NCEC in conjunction with Responsible Care experts from the Chemical Industries Association (CIA) and the Chemical Business Association (CBA), and leading hazardous materials specialists from the police, and fire and rescue services.
It is designed to support anyone providing information about, or attending, chemical incidents, and addresses the need to make a rapid, relevant and reliable response to requests for chemical information from the emergency services.
This one-day course:
Provides an overview of the UK Chemsafe scheme and explains how the three response levels work. 
Explains the role of the fire and rescue service and other organisations. 
Looks at vehicle placarding, labels and other documentation such as safety data sheets (SDS).
Gives an outline of the operational aspects of an incident such as hazard and control zones.
Highlights the questions the emergency services may ask. 
Explains how to provide the right answers and not overwhelm the caller with information.
Explains what to consider if there is a need to escalate the response.
The presentation is complemented by a series of desktop exercises that get delegates working together to solve response problems.
Who is this course for?
The Hazmat 1st Response course is for anyone involved in providing a response during a chemical incident, either directly or indirectly, who may also need to interact with emergency services. Previous delegates have included dangerous goods safety advisers, safety, health and environment managers; emergency service personnel; waste clean-up contractors; and transport company operators.
Further information
To find out more about effective communication during a chemical incident, please contact us by completing our online form or by calling us on +44 (0) 870 190 6621.

In the event of a chemical incident, the emergency services, most often the fire and rescue service, will be looking for information about the substance(s) involved. Specifically, they would most like to speak to the manufacturers or suppliers of the substance as they are likely to know the most about it.

The main problem often encountered is that of communication. The ‘experts’ providing the technical information are frequently scientists or technical staff and they don’t ‘speak the same language’ as the firefighters and other groups dealing with the situation. In addition, they probably have no experience of an incident and so cannot put themselves in the position of the services at the scene.

Hazmat 1st Response is designed to ensure effective communication happens.

Hazmat 1st Response has been exclusively developed by NCEC in conjunction with Responsible Care experts from the Chemical Industries Association (CIA) and the Chemical Business Association (CBA), and leading hazardous materials specialists from the police, and fire and rescue services.

It is designed to support anyone providing information about, or attending, chemical incidents, and addresses the need to make a rapid, relevant and reliable response to requests for chemical information from the emergency services.

This one-day course:

  • Provides an overview of the UK Chemsafe scheme and explains how the three response levels work. 
  • Explains the role of the fire and rescue service and other organisations. 
  • Looks at vehicle placarding, labels and other documentation such as safety data sheets (SDS).
  • Gives an outline of the operational aspects of an incident such as hazard and control zones.
  • Highlights the questions the emergency services may ask. 
  • Explains how to provide the right answers and not overwhelm the caller with information.
  • Explains what to consider if there is a need to escalate the response.
The presentation is complemented by a series of desktop exercises that get delegates working together to solve response problems.

Who is this course for?

The Hazmat 1st Response course is for anyone involved in providing a response during a chemical incident, either directly or indirectly, who may also need to interact with emergency services. Previous delegates have included dangerous goods safety advisers, safety, health and environment managers; emergency service personnel; waste clean-up contractors; and transport company operators.

Further information

To find out more about effective communication during a chemical incident, please contact us by completing our online form or by calling us on +44 (0) 1235 753 654.

Practical Spill Response – a series of short exercises allowing spill response teams to practice their techniques in a safe, guided exercise.

Thank-you for arranging the interactive spill training at our site. Everyone found it thought provoking and extremely useful. We have made a number of changes now to our procedures. Good to get an independent view.

Helen Schoelzel, SOG Ltd