About NCEC

Working with chemicals? Then work with NCEC.

Within the NCEC you will find a friendly, accessible group of specialists with a unique knowledge-base. We deliver fast, up-to-the-minute advice and products. We take pride in building strong relationships with our customers and becoming an extension of their organisations, allowing us to provide great value for money and an unparalleled service.

We are committed to providing accurate advice in plain language to help those responding to incidents.

Role

NCEC (National Chemical Emergency Centre) plays a key role in national arrangements for responding to chemical incidents. It provides a 24 hour national advice service to the public emergency services in dealing with chemical incidents and is a central part of the Chemical Industries Association's Chemsafe scheme. In addition to its national role, NCEC also offers a number of commercial emergency response services, such as Carechem 24, to assist companies in providing and obtaining chemical emergency response advice and information, and a number of products, such as Chemdata^®, our chemical hazards database.

Expertise

NCEC has been operating the UK's national 24-hour chemical emergency response centre since 1973. This makes it one of the most experienced teams in the world in understanding the requirements of both the chemical industry and the emergency services. NCEC is staffed by a team of specialists, including Emergency Responders who are all qualified chemists and who have received extensive training in chemical health and safety, emergency response and communication skills. NCEC is supported by a team of experienced data administrators who are responsible for ensuring that NCEC's databases are fully up-to-date.

Quality Assurance

As part of AEA, the NCEC is recognised via Lloyd's Register Quality Assurance (LRQA) which has issued the certificate of approval to AEA for the Environmental and Quality Management System Standards below.

BS EN ISO 9001: 2008
ISO 14001: 2004
The TickIT Guide Issue 5 (Overall business certificate) 

Certificate expiry:
30 November 2014