Products » Software » Cefic Tremcards and ADR 2009 » Tremcards Support
Please note: Free of charge IT helpdesk and technical support is not provided to customers who have purchased a perpetual licence for their ADR 2007 Cefic Tremcards software. Please see Common Problems for information on error messages and solutions to the most common software problems.
IT support will be charged at our standard consultancy rates, please contact us for details.
Support continues to be available to our Cefic Tremcards customers in South Africa running version ADR 2009.0 as part of the software licence agreement.
The Activation Key is stored in the windows registry of the machine running Tremcards. You will need to log on as the Administrator to enter the Activation Key, if your user account does not allow access to the registry (you may need to ask your IT department to do this for you).
If you cannot find the icon to run the Activation Key program, you can run it directly by browsing to the local Tremcards folder (usually c:\Program files\Tremcard) using Windows Explorer. Run the program ActivateTremcard in that folder, by double-clicking on it.