Using the Ricardo Crisis Readiness Assurance Tool

We find that having a plan on the shelf can give organisations a false sense of assurance around crisis readiness. It is clearly not enough to have a plan: even if the plan is current and executable, real capability depends on competent personnel to operate it. Capability requires depth and must be sustainable over time: it requires leadership and a willingness to operate in a mode different to business as usual. 

When clients look to available standards - such as the British Standard for Crisis Management (BS11200, 2014), The Business Continuity Standard (BS / ISO 22301, 2012), or the Resilience Standard (BS 65000, 2014) - they may find an unhelpful volume of information that is difficult to apply in total to their industry. 

In the absence of clear mandatory requirements, clients may wish to adopt a risk-based approach; accepting the reality of budgets, time and competing priorities for implementation. For these reasons we have developed an assurance model for use with our clients. Our assurance model is applicable to real-world industry. It is based on the essential requirements of relevant standards, which we have simplified and de-conflicted. Most importantly, the assurance model delivers benefits. It allows clients to: 

  • Map capability - in terms of planning, structure, process, personnel, training, facilities and systems; 
  • Identify gaps in capability – against specific criteria rather than an arbitrary sense of discomfort; 
  • Plan to address gaps in capability – with prioritised actions and timelines; 
  • Support a business case for change – with the benefit of authoritative 3rd party input. 

This webinar demonstrates how the Crisis Readiness Assurance tool can be used to deliver the above.

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