14 May 2018

Global legal requirements for emergency telephone numbers: North and South America


14 May 2018, 16:00 – 17.00 GMT

Chemical emergency helpline services are designed to support four business objectives:

  • To protect people, environment, assets and reputation (PEAR) from the effects of an incident.
  • To reduce the scale and cost of incidents and prevent operational disruption.
  • To comply with international regulations demanding telephone emergency response.
  • To demonstrate commitments to Corporate Social Responsibility (CSR) and Responsible Care.

There are different requirements under supply and transport legislation to have an emergency number. The use of these numbers may be dictated by the country’s implementation of GHS, dangerous good regulations, a separate domestic piece of legislation or a trade agreement.

The emergency number may need to be:

  • Answered in local language.
  • Domestic line.
  • Multi-lingual.
  • 24 hours.

Furthermore, these country specific requirements often change. It is therefore important to keep up to date with these requirements to remain compliant.

Backed by over 40 years of experience, the National Chemical Emergency Centre (NCEC) has a comprehensive understanding of all legislation relating to the manufacture, distribution, use, treatment and disposal of chemicals. As such, it is ideally placed to guide its clients through the complicated processes of maintaining regulatory compliance.

In this series of webinars, NCEC’s experts will provide a comprehensive overview of the latest updates concerning the global legal requirements for emergency telephone numbers so that you remain compliant and best prepared to deal with an incident when the worst happens. The las in this series of webinars focuses on the legal requirements for North and South America.

Also in this series of webinars NCEC will cover Europe, Asia Pacific, and Central Asia, Middle East & Africa.

Register now